Description

We are looking for someone to join our small but growing team based at our Head Office in Newcastle. The apprentice will contribute to the running of the vehicle fleet by assisting with a variety of administration tasks. They will also gain experience supporting the Customer Service team.

Training to be provided:
Level 2 NVQ Certificate in Business Administration
Functional skills Maths, English and IT, if required.

 Expected course duration: 12 months

Number of hours: 37.5 hours

Working pattern: Monday to Friday – hours to be confirmed

Salary: £138.75 per week

Job description:

Duties include:

  • Scheduling servicing of vehicles and applying for renewals, e.g Tax, Breakdown cover etc

  • Completing breakdown submissions and identifying, where applicable, charge backs to members

  • Cross check booking system with vehicle issues

  • Contacting drivers to advise of any changes to their bookings

  • Organise windscreen and tyre repairs/replacements

  • Supporting the Customer Support team as and when required with admin processes and customer support calls

  • As Co-wheels is a growing and dynamic business duties may vary into other activities regularly and as the role progresses

Requirements

Desired skills

  • Organised

  • Proactive and capable of using your own initiative

  • Hardworking

  • Driven

  • Willingness to learn

    Personal qualities

  • Confident

  • Approachable

  • Be able to work as part of a team

  • Have a great attention to detail 

    Desired qualifications

    Good English and maths skills.

How To Apply

To apply, please email your CV to apprenticeships@gateshead.ac.uk. Please add the vacancy you are applying for into the email subject field.

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