Business Support Apprentice
  • 13th Feb 2018

Description

The role of Business Support in Brewin Dolphin is to ensure that our clients receive the best service possible and our Investment Managers and Financial Planners are fully supported in providing the best Wealth Management and advice.

Training to be provided:

  • You will work towards a Level 3 NVQ Certificate in Business Administration delivered by Gateshead College.

  • You may also be required to complete functional skills Maths, English and IT.

Expected duration: 24 Months

Hours per week: 35 hours, 9am -5pm Monday – Friday 1hr unpaid lunch

Annual Salary: £13,500.00

Job description:

General

  • Adhere to both FCA regulatory requirements and industry standard best practice

  • To carry out all administrative duties within the defined Brewin Dolphin procedures

  • Demonstrate clear and polite communication skills at all times with all members of BD staff and those working for external agencies

  • Maintain strict client confidentiality at all times

  • To escalate any major issues to management in a timely manner

  • Ensure that all work is accurate and of good quality

  • To provide additional resource to other departments in times of high business levels as required

  • To supply a high level of service to all areas of the business

     

    Job Specific

  • Take ownership of your own workload ensuring you have all relevant information needed to complete tasks efficiently and effectively

  • Produce MI when required

  • Interaction and communication with relevant departments and stakeholders within Brewin Dolphin

  • Various administrative duties

  • Communication with the Brewin Dolphin branch network (where necessary)

Requirements

Desired skills

  •  Good communication (written and oral), organisational and interpersonal skills

  •  Positive and professional attitude

  •  Enthusiastic approach to working in a team

  •  Customer focused

  •  Initiative and drive

  • Have a flexible approach to work

  • Confident in using Microsoft Office, navigation of intranet sites and various web based packages.

    Personal qualities

  • Organised with attention to detail

  • Open and friendly

    Qualifications required

    GCSE A - D English, Maths and IT or equivalent qualifications

How To Apply

To apply, please email your CV to apprenticeships@gateshead.ac.uk. Please add the vacancy you are applying for into the email subject field.

If you require help creating your CV, click here to use our online CV Builder.

Contact:

Emily Harnasz

Emily.harnasz@gateshead.ac.uk