IT Assist are looking for an IT Support Apprentice to work in local schools managing network infrastructure.

Training to be provided:

You will work towards Level 2 Diploma in Professional Competence for IT and Telecoms Professionals Apprenticeship with Gateshead College including functional skills Maths, English and IT, if required.

Expected course duration: 12 months

Number of hours: 37 hours

Working pattern: Monday – Friday 8am – 4pm


Job description:

The IT Support Apprentice will be expected to undertake the following duties:

  • Perform all management and administration functions of the school networked infrastructure in-line with service level agreements

  • Installation, support and maintenance of the hardware, software and networking infrastructure to facilitate the management, admin and curriculum functions of schools

  • Provide support and assistance to teaching and non-teaching staff to ensure the business and curriculum objectives of schools are achieved

  • Installation, support and maintenance of application software

  • Design, build and maintenance of web sites on behalf of schools and groups of schools

  • Assisting in the implementation, testing and support of solutions, including liaison with suppliers and staff in Applications and Infrastructure Services

  • Completing and maintaining documentation as directed by line management and in accordance with current installation standards

  • Assisting in the review of projects after a suitable period of live running


Desired skills:

  • Excellent communication skills

  • Self-motived

  • Confident and a determination to learn

  • Good time keeping

  • Full driving licence or looking to obtain a full licence is required, as the role will involve travelling to different sites

    Personal qualities:

  • Hardworking

  • Willingness to learn

  • Ability to use initiative

  • Trustworthy

  • Have a passion for IT


    Qualifications required

  • English A-C

  • Maths A-C

  • IT A-C

How To Apply

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